• How long are the units rented for?
  • Usually a whole day. (unless other arrangements are made).
  • How long is the Whole Day?
  • Usually about 8 hours. (unless other arrangements are made)
  • Is there a Delivery Charge?
  • Delivery and Pick up are always free when you rent with Phat Bubbles Long Island Inflatables LLC.
  • How large are the inflatables in Length, Width and Height?
  • Wacky A 17’6” x 14’6” x 12’6”
    Queens Castle Bouncer 17’6” x 14’6” x 16’
    Fabulous 5 in 1 20’ x 16’ x 13’
    Fabulous 5 in 1 Castle 20’ x 16’ x 16’6”
    Super Duper Wacky Slide 25’ x 11’ x 18’
    Tremendous Wacky 3 in 1 39’ x 9’ x 15’
    Wild Wild Rapids Water Slide 25’ x 16’ x 18’
  • How much room do I need to set up?
  • For our outdoor units, its depends on the size make sure that the area is level, clear of any rocks, sticks, roots, etc that could puncture the bounce is required. Also, if you have an in-ground sprinkler system, make sure it is turned off and the sprinkler heads are not engaged.
  • We live in an apartment/townhouse and don't have a yard large enough, how can we still have a party for our child?
  • It's true......many apartments/town-houses don't provide a lot of room in for a bounce. However, there are alternatives.
    Some potential ideas:
    • Use a relatives house for the party
    • For religious related events, look into using your place of worship's grounds
    • If for a birthday, combine parties with your child's friend that has a birthday close to your child's.
  • How many kids can safely bounce at once?
  • Depends on the size of the bounce and the bouncers; however we provide the following maximum capacity numbers.
    The rated capacity should never be exceeded.
    The capacity of the ride is as follows (Example):
    13’ Bounces: Small Children: 6-8 Medium Children: 4-6 Teens or Adults: 2-4
    15’ Bounces: Small Children: 8-10 Medium Children: 6-8 Teens or Adults: 4-6
  • How does the bounce stay inflated?
  • The (Bouncer, Slide, Bounce House, Moonwalk) is inflated with a fully enclosed blower motor unit that must stay on the entire time the bounce unit is being used. The design of the blower is such that no moving parts are exposed. This is a very important safety feature that you should take into account whenever considering a rental. The bouncer must be within 100 feet of a dedicated 20-amp circuit. The blower uses as much electricity as an indoor fan once the bouncer is fully inflated. Please realize that only ONE BOUNCER may run per circuit.
  • Can we set up the bounce on concrete or asphalt?
  • Yes, however for safety reasons, we prefer that the bounce be placed on a level, grassy area.
  • How do you keep the bounce from floating away?
  • While they are full of air, the bounces themselves are quite heavy. However, they do need to be staked down to avoid them "walking" around. To accomplish this we use large sandbags at each corner when setting up on concrete or asphalt. When setting up grassy areas, we use large stakes that are driven into the ground. While these stakes do not go deep enough to hit utility lines, please let us know if we will be setting up near items such as drainage lines or sprinkler lines.
  • Can I cancel my reservation?
  • We realize that plans can change due to emergencies, change in plans and even the weather. With Phat Bubbles Long Island Inflatables you do not have to worry about losing a deposit, because there is no deposit. We will gladly cancel or reschedule your reservations free of charge.
  • What if it is windy or rainy on the day of my reservation?
  • If the local forecast is calling for high winds (> 20 MPH), or rain on the morning of your reservation, we will contact you via phone to cancel or reschedule your reservation for another day. Rescheduling is based on availability for the day requested. If you feel that rain or wind is a concern, please bring this to our attention PRIOR to your bounce being set up. No Refunds will be provided once the bounce is set up. Phat Bubbles Long Island Inflatables LLC reserves the right to cancel a rental if it is raining or rain is inevitable. Safe operation of our units and customer safety is our utmost concern. However, once the unit is delivered, no refunds shall be issued due to bad weather.
  • What do I do in the event that we receive unexpected rain or high winds (>15 MPH) during our rental?
  • Given the frequency of afternoon thundershowers and storms in our area, this is a valid concern. It is important to remember that the bounce blower is powered by electricity and that electricity and water don't mix well. If rain is encountered, ask everyone to quickly and calmly exit the bounce. Once it is emptied, unplug the blower and allow the unit to deflate. DO NOT USE THE UNIT IN HEAVY RAIN OR HIGH WINDS! Once the weather has passed, plug the blower back in, allow the unit to inflate and have an adult dry the interior with a towel. This is very important, as the vinyl is very slippery when wet. Once dry, the bounce can be utilized again.
  • What do we do if there is an emergency?
  • In the case of an emergency, have everyone exit the bounce calmly and quickly contact Phat Bubbles Long Island Inflatables LLC at 631-747-5553. The inflatable operator should always have his or her phone with them in case they need to call.
  • What are my responsibilities as the renter of the bounce?
  • Our contract requires that an adult be home when the bounce is setup. We will review the features of the bounce with this individual, as well as our safety regulations. Additionally, we will review our emergency procedures with this individual at the time of setup. An adult MUST accompany the bounce anytime the bounce is inflated. This person is responsible for the safety of the children, as well as, the care of the equipment by making sure that ALL safety rules and regulations are followed. Aside from safety items, it is the responsibility of the renter to provide for electrical power within 75ft of the bounce and a level, open 20' x 20' area to set up in. We carry 100ft extension cords if they are needed.
  • Can you provide an attendant with our rental?
  • Absolutely! We will happily provide an attendant for your rental to free you from having to worry about who is watching the bounce. This must be requested at least 10 days prior to your reservation day and there is an attendant charge of $25/hour.
  • How safe are inflatables?
  • As long as the safety rules are followed bounces are very safe. In fact, most accidents that arise from the use of inflatables are a direct result of the renters not following the posted safety rules by allowing the unit to be overloaded, allowing the unit to be used in high winds, etc.
  • How do I reserve a unit?
  • Call or go to our website 631-747-5553 or www.phatbubbles.com and we will be happy to confirm your reservation request. We will provide final confirmation of availability within 24 hours of your request. We will then tentatively reserve your unit, a Safety Contract for you to sign can be printed from our website.
  • How much of a deposit is required to confirm a reservation?
  • None, we do not require a deposit for reservations
  • How can I pay for the unit?
  • While cash is always accepted, we will be happily to accept a check. Payment is due in full at the time of setup. The delivery person will provide you with a copy of the safety contract, review the safety procedures with you and collect payment.
  • What is your delivery area?
  • Suffolk, Nassau and Queens New York
  • Do you provide special pricing to schools, churches and other non-profit organizations?
  • Absolutely! Please email us or call us at (631)747-5553 for details. We would love to work with you. Please note that an inflatable can make a great compliment to a non-profit fundraiser, such as a carwash or other event. While the parents are getting the car washed, it provides some fun for the kids and also provides instant "curb appeal" for your function.
  • Will someone show me how to use the Cotton Candy Machine, Sno Kone Machine and the Popcorn Machine?
  • Yes Phat Bubbles Long Island Inflatables LLC will give you a 10 minute orientation on the machone of your choice, after 10 minutes you will be a pro.
  • Can Police Officers, Firefighters and Veterans get a discount?
  • Absolutely, just be sure to present proof at the time of payment and you will receive a 10% discount.